RETURNS & EXCHANGES 

 

Return


If the products you have purchased from adamhermano.com do not meet your needs and expectations, the valid period for the return of the product is 14 days. You have the right to return your orders within 14 days.


The return shipping fee for the returned products is met by us and only the return of the products returned by DHL which is the agreement of our company is accepted and the products returned with the other cargo companies are not received.


The products you wish to return must not have been damaged, unused, and have not lost their specifications. You can return the products that have not been resoldable by DHL  with your invoice.


The return of the products without invoice is not accepted.


The refunds of your accepted orders will be made within 10 days according to your payment option (credit card or wire transfer & eft).

 

Exchange

 

Your product change requests are met in accordance with the above mentioned product return procedures.


The cargo charges for the exchange are met by us if only shipped by DHL.


The product change process starts with the delivery of the product you wish to change under the above-mentioned conditions and ends when the product you requested for exchange is not in stock, and is shipped to the first stock at the date of entry.

 

Company Name : Kürşat Karan

Telephone : +90 545 403 74 87

Address : Koca Mustafapaşa Mahallesi Marmara Cad. No:14/0 Fatih / İstanbul / Turkey

E-mail : info@adamhermano.com